Why Choose Us?

At Braden, we want your business to succeed. So we support you with the best service, technology, and business solutions available. But, there are actually a lot of reasons why we are the top choice for Indiana-based businesses of all sizes.

Local Accountability

Braden Business Systems has been locally owned and operated since our inception in 1989. All Braden employees live in our community and 100% of our corporate profits are reinvested locally. By partnering with Braden, you are assured that all your investment dollars remain here in Indiana. Each time you call us you’ll talk to a local representative, leading to quick decisions and effective answers.

Fast Response & Completion Time

We know time is money. That’s why our response times are consistently significantly faster than industry averages. In fact, over the last 25 years, we have averaged at least 50% better than the industry averages. Simply place a support call and we’ll be there, every time, with the parts, supplies, service, and solution you need to get back to business.

Technical Expertise

Our technicians and engineers are trained, experienced, and some of the best troubleshooters in this industry. They also receive industry leading and ongoing training. As most have chosen to make a career here at Braden, our resolution experts are highly motivated to exceed your expectations. Quick response, problems solved on the first call, and great communication will all define your experience with our technical staff.

Responsible Business Practices

We have grown our business over the last 25+ plus years without incurring any debt. In fact, we are debt-free! This might not seem like a big deal, but it actually allows us to carry high levels of inventory to ensure we always have what you need. It also means we are able to withstand any economic turmoil that may occur. When you choose Braden as your business partner, you can rest assured that we will be her to support you well into the future.

Risk-Free Guarantee

We want you to be 100% satisfied with your new office equipment. That’s why all of our machines are covered by our Customer Confidence Guarantee. Simply put, if the equipment does not meet industry performance benchmarks, we will replace it with a comparable unit at no charge. This, combined with our record of response times, local accountability, aggressive pricing, multiple product offerings, makes Braden the obvious choice for local businesses.

Award-Winning Products

Our partnerships with Konica Minolta, Kyocera and other technology vendors are a big part of our solutions. Konica Minolta has won Buyer’s Lab Manufacturer of the Year four years in a row—an unprecedented achievement. With products ranging from desktop to print shop, these manufacturers offer solutions for all applications.

Extensive Inventories

Need something now? Chances are good that we’ve got it. No one likes waiting two or three days for a product to ship from across the country. We stock everything you’ll need for your imaging equipment—including parts, supplies, and toner and use same-day shipping to get it to you fast. Partner with Braden and know that we have what you need right here, right now.

Our Technology Partners