IT Support You Can Count On

admin : April 13, 2017 7:58 pm : Better Office Systems, Blog, IT Support

IT Support You Can Count OnNeed new IT Solutions for 2017? Look no further than Better Office Systems to manage all of your managing needs. It’s more than security, it’s your future.

Protect your small to medium-sized business (SMB), your customers, and your coworkers with a full monitoring and support system. We are making it so you can have all the services you want in one easy place.

Better Office Systems is offering Atlanta businesses;

  • BOS IT Service Desk Support
  • Managed IT Services
  • Proactive and Affordable IT Service

Our team serves efficient, all-inclusive services for your business. We’re with you every step of the way to ensure that your staff is trained and comfortable with your new system.

What can you expect with Better Office Systems? The change, security, and efficient management system that you’ve been waiting for!

What To Expect

The BOS IT Service Desk is on call for you 24/7. Support includes:

  • Network and PC troubleshooting
  • Handheld device configuration and troubleshooting
  • Popular apps for business
  • Administrative duties
  • Software installation
  • Virus and/or spyware removal
  • File and/or folder restores

Managed IT Services is another service that we offer and its rapidly becoming an integral part of a functioning business environment. We provide cost efficient services that are helping Atlanta businesses take control of their technology without breaking the bank. IT is important, even more so with new technology and innovation. In fact, in 2012, the average annual IT budget for small and midsize businesses (SMBs) was up 15% from 2011. While SMBs with one to twenty employees spend $1,900 per employee on technology, more than twice the $700 per employee organizations with more than 250 employees spent. Right now, the average SMB devotes 6.4% of its revenue to IT expenses, and 80% of that is spent after the initial technology purchase.

Proactive and Affordable IT Support

That’s what BOSBiz is all about; quality customer care. Services include:

  • Server Management
  • Desktop Maintenance
  • Help Desk Service
  • Unlimited Remote Services
  • Vendor Management
  • Performance Optimization
  • Network Device Management
  • Managed Print Services

Choose the plan that’s right for you! Decide what’s the best step

  • Server Management Plan: $199 per month
  • Help Desk Service Plan: $49 per month
  • Desktop Maintenance Plan: $9 per month

IT Support In Atlanta

Find your “IT” factor!

Contact our team to discuss the IT support and service you’ve been looking for!

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Products That Matter

admin : March 9, 2017 4:51 pm : Blog, Go Green

sustainable products

The ultimate test of man’s conscience may be his willingness to sacrifice something today for future generations whose words of thanks will not be heard.”
Gaylord Nelson, founder of Earth Day

March 20th marks the official beginning of spring. Spring is synonymous with a new beginning, be it in season or spirit, personally or professionally. It is also a great time to do a little spring cleaning. Most people remember to give their homes a fresh sweep but they’ll forget their business.

Give your office breath of fresh air with products that products matter. It’s not what products you have, but how you use them. Sustainability is about more than just recycling. Check out these statistics from Forest Ethics.

Paper Consumption Statistics

  • The average American office worker is estimated to use a sheet of paper every 12 minutes—a ream per person every two and a half working weeks—and to dispose of 100-200 pounds of paper every year.
  • The number of pages consumed in U.S. offices is growing by about 20 percent each year.
  • The introduction of email into an organization resulted on average in a 40 percent increase in paper consumption.
  • A worldwide growth of 600 percent in printer accessibility between 1988 and 1993 is in part what contributes to this.
  • The U.S. is by far the world’s largest producer and consumer of paper.
  • U.S. paper consumption is over six times greater than the world average and about 25 percent greater than Japan, the world’s second largest per capita paper consumer.

So how can you help the environment without sacrificing your business?

Go Paperless

Tangibility may be the leading reason so many businesses use paper, but paper certainly needs a lot of space. Going digital is not the impossible feat that so many believe it to be, but it is a gradual process. Going digital just means that your office needs to put a process in place to make digitizing an easy process. Scan to the cloud or Google Drive to store your most important documents in one easy place.

Be Green in Atlanta

Office assessment, Managed Print Services, recycling and sustainable options; Better Office Systems really does it all. Ever day serves as a reminder that we only have one home and we should protect it. Sustainability and Going Green only requires some innovation, creative alternatives, and an open mind. Cut costs and become part of the solution, not part of the problem. Go Green and enjoy the quality you know, the workload you expect, and a lower carbon footprint.

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The Doorway to a Better IT Structure

admin : February 15, 2017 9:20 pm : Better Office Systems, Blog

doorway to a better it structureIn the print industry, we are focused and committed to the environment and its future. Innovations in technology and greener mindsets have helped pave the way to a better system of doing business, managing workflow, all while improving sustainability. Better Office System is exploring ways to innovate and do our part in the industry. Through services like office assessments, Managed Print Services, and recycling programs; Better Office Systems have created alternative to help the printing world reduce waste, recycle and cut costs all while giving you the tools for a better IT structure.

Managed Print Services is the doorway to a systematic, strong IT structure. Our team offers Managed Print Services, an easy way to reduce the cost of printing, help teach you how to print from mobile devices, and eliminate unnecessary printing. It’s not just helpful for the office, it’s sustainable too! Paired with a comprehensive office assessment, Managed Print Services can can save waste with mobile printing.

Mobile printing is creating a more convenient way to print while Managed Print Services is changing the way you look at printing.

A simple evaluation, a few configurations and we are able to see how much you print, the ways in which your office prints, and explore what we can do to help you in certain areas. Our team and professional technicians satisfy your needs, business expectations, and ensure that your machine is working efficiently and effectively for your workload.

We will “develop a roadmap for your ideal future state, including cost savings projections”.

Office assessment, Managed Print Services, recycling and sustainable options; Better Office Systems really does it all.

Managed IT Services

So, what can you expect from Managed IT Services? With Better Office Systems, you can expect the following and much, more!

  • 24/7 maintenance over your entire IT environment (Network servers, Desktops, Mobile devices, etc.)
  • Identify and analyze servers for possible issues
  • Restructure processes and/or services that are unsuccessful
  • Monitor servers and ensure security patches and anti-virus protocols are updated
  • Ensure that all data backups are completed
  • Manage and ensure mobile devices are secure

Improving Your IT Structure in Atlanta

Better Office System is dedicated to making your day at the office easier. Choose a team that works with your office and IT team for a seamless experience that keeps you secure.

The team at Better Office Systems is trained in technological and practical fields. If you have any questions about your Managed Print Services or IT Solutions, or if you’re simply looking for an easier way to cut costs, contact us today!

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5 Ways to Build Your Selling Skills

admin : January 17, 2017 5:58 pm : Better Office Systems, Blog

Selling is a cog in every business, every industry.

Dust off your training and learn some new tips and tricks to increase sales. Better Office Systems is laying the bricks so you can build a great year in sales.

Confidence is Key

The truth is, selling doesn’t come naturally to everyone. When you’re in the conference room and your palms begin to sweat, take a deep breath. Confidence is the key to selling, regardless of whether or not it’s genuine or feigned. People buy from who they like, who they believe knows what they’re doing. Be passionate about your product or service and your enthusiasm will catch on.

Know What You’re Selling

This sounds obvious, but you would be surprised to find out that not everyone knows what they’re talking about. When it comes to sales, most people assume they’ll just “wing it” but all it takes is a specific line of questioning for your pitch to unravel. When you claim to be the expert on a subject, make sure you are an expert, or at least pretty darn close to it.

Practice, Practice Practice!

Your sales pitch is a continuous conversation, but you should still know your lines! Practice your pitch in the mirror, on your way to work, or jot it down! Writing what you want to convey helps you find the words easier. Ask questions and let the customer discuss their needs, wants, and what the future of their business looks like.

Be Courteous

No one wants the “car salesman” pitch. Not to disparage car dealerships, but their selling tactic (at least in the past) was built on pushy sales techniques. This doesn’t go over that well today. Treat your customers how you would like to be treated; with honesty, respect, and understanding. Deciding to buy, especially expensive products or services, is already a stressful task. Don’t make it harder for your customer, make it easier.

Know your style and works best for you. Your personality is what gives you a unique advantage. Stay in tune with how you sell, how you would want to be sold to, and, of course, how your customer likes to be spoken to. Some people like reminders while others find follow-ups rude and unappealing. Know who you’re selling to and, above all, stay courteous.

Build to a Natural Conclusion

The issue with many sales pitches is it feels too much like a volley and less like a conversation. In the sales cycle, most people are just waiting for their turn to speak and not listening to what the customer is saying. Rise above that selling mentality and be the choice that clearly cares. Conversations are easier to gauge and usually have a clear marker when it’s time to ask the customer for their decision. Most customers prefer honest and direct leadership. There is no harm in simply asking.

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Promoting Print Through Social Media

admin : December 19, 2016 10:18 pm : Blog, Print, Social Media

When most people think “Print,” Facebook doesn’t usually come to mind. While it’s not the most important aspect of your business, you should invest some time and energy into Facebook and various social media channels.

In recent years, social media has created a hub of opportunity for businesses in every industry. Yes, that includes print. You cannot beat the engagement opportunity, brand building, and the chance to show up right in their news feed.

Granted, this doesn’t happen instantly. Businesses need to focus on three core ideas; audience, engagement, and conversions.

Finding Your Audience

Social media is a great way to create warm prospects. Your social media activity should be geared towards making sure that you have a constant stream of potential new customers to contact. These people will be happy to talk to you. You’ll have a very different conversation compared to cold calling a prospect.

The first car of business on your social media train should be segmenting your personal life from your professional life. Your business page should be just that, your “Business Page.” Facebook offers a specific platform for businesses. Connect with your audience on this platform and enjoy additional features that allow you to build your business, create offers and promotions, answer questions, and gather reviews.

Engagement is Key

Social media is social. Make sure to respond to your customers, reply to comments and reviews. Facebook, in particular, is an incredible platform to engage directly to your customers. Use your platforms to build your brand, solidify your presence, and become the voice of authority for your industry and area.

Climbing Conversions

Here comes the most important part. Conversions is what turns users into customers. This can be tricky as you don’t want to appear to sales-y. Staying genuine is key. Facebook allows businesses to create ads with refined targeting. Facebook advertising garners great results; take advantage and invest some budget into online marketing. Choose a strong image, brief messaging, and a compelling call-to-action.

Social media can be as easy, fun, and successful as you make it. Use your social media responsibly and don’t forget its main goal; to connect, engage, and build your business. The best part of your business is the customer; don’t let them forget it.

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5 Document Management Myths Debunked

admin : November 18, 2016 9:35 pm : Atlanta, Better Office Systems, Blog, Document Management

Document management is the next step towards complete control and ease in the office. Yet, so many businesses remain uninformed, clinging to false facts concerning what it means to go digital.

Better Office Systems is all about the future. We’re debunking common Document Management tips and sticking to the truth!

Myth #1: “I need an IT department and my business doesn’t have a team.”

Not necessarily! Going digital is a big undertaking, from top to bottom. What many businesses seem to forget, however, is that it is a gradual process. When you cut any big process into bite-sized chunks it becomes much more manageable.

Don’t jump off the deep end. From the first digital document to the last, continue to educate every member of your staff from the sales team to the HR department. You’re never alone; give our team a call if you find yourself at a loss. We are your IT department.

Myth #2: “I can trust paper more than digital processes.”

Tangibility goes a long way but the fact is, it takes up a lot of space. Many people are hesitant to go completely digital, but it’s not as scary as it sounds. Digitizing your documents simply means they’ll be more available and accessible to your team. Ctrl+F, the keyboard shortcut to find a document, will become your new best friend. Find the digital documents you need, and keep digital copies of what you must. Your business doesn’t need to entirely forego paper, just a small fraction.

Myth #3: “My business can’t just go paperless.”

Remember what we discussed in Myth #1. It’s all a process; it’s gradual. It feels like a large undertaking, because, frankly, it is. That, however, does not mean it’s not doable. Thousands of companies are making the digital shift to save cost, improve visibility, and stay current.

Myth #4: “It’s not practical!”

It is. It really is.

In fact, going digital is among the most practical things your business will do. Imagine not having to sift through box after box for that particular form that was signed two years ago. Save time, effort, and eventually, cost by scanning documents to the cloud now.

Going digital also means a more secure system for your business. In the event of a cyber or natural disaster, you can have the peace of mind, knowing that your most vital documents are safe and sound.

Myth #5: “We just went digital! Now my whole team will start using it!”

This sounds misleading, but it is a myth. We call it a myth because new processes need to be taught. It’s not just up to upper-management, every member of your team needs to know how to digitize a document and where to find them. Simply letting them “figure out” will only exacerbate things and halt the learning curve. When the team doesn’t know how to do it, documents never go digital. In fact, organizations typically find that less than 50% of their documents ever make it into the document management system.

Educate and incorporate.

Document Management in Atlanta

Better Office Systems is offering Atlanta and Alpharetta businesses the chance to improve productivity with advanced Document Management opportunities.

With our innovative solutions, your office can create an efficient and cost-effective management solution without sacrificing security or information. The team at Better Office Systems is trained in technological and practical fields. If you have any questions about your Document Management or IT Solutions, or are simply looking for an easier way to cut costs, contact us today!

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The Future of Printing

admin : October 24, 2016 9:33 pm : Atlanta, Better Office Systems, Blog

bosbiz-october-blogThere is future in print.

That’s right! No tricks, just treats! Print is getting the makeover it’s needed for years, and we have technology to thank.

Better Office Solutions is watching the future very closely. Atlanta businesses can rest easy knowing that office solutions are propelling their services, and new technology is on the way. It’s hard to give your customers the support and service they need when, internally, you’re struggling with your own processes. Get peace of mind and take control of your office with print opportunities that are redefining print.

Remember, it’s not competition, it’s cooperation.

Innovations in the Industry

The latest print innovation is so small, you may miss it!

PocketScan is making a big impact in the secret corridors of the print industry. The latest innovations are not always on the front page, but this new, nifty device may change that. PocketScan is making scanners smaller, lighter, and – quite frankly – cooler!

Scanning sounds like an archaic process but the truth is that we all still use the function. The PocketScan is now giving businesses the opportunity to say goodbye to bulky single-unit scanners and say hello to your new best friend. This handheld scanner can be used on virtually any flat service. Simply slide the device across the page and text instantly turns into Microsoft Word documents, data in tables is easily converted into Excel spreadsheets, and it even translates foreign languages in real time. This is possible thanks to the patented real time image processing software powering the device and piecing together the digital renderings. As long as it’s flat, the PocketScan will capture it.

What’s better than scanning? Printing, of course. If you’re wishing, “Man, I wish they had a tiny printer,” we’ve got good news for you!

ZUtA Labs a start-up company from Israel, has followed PocketScan’s footsteps to create a miniature printer that, get this, you can fit in your pocket. The printer, which is 10.2 cm in diameter and weighs a measly 350g, allows you to print multiple pages on the go. It looks slightly like a Ouija planchette sliding across the page, but don’t be afraid it’s not powered by ghosts. Instead, this small printer runs with a single ink cartridge and prints at 1-1.2 pages a minute. It doesn’t operate at the speed of your HP or Ricoh, but it is a step in an exciting new direction for the print industry.

Companies have been scratching their heads, discussing practical ways to go paperless. The PocketScan and the ZUtA printer’s are innovations that inspire us that print doesn’t have to disappear entirely, it just needs to shift in its thinking.

Planning for the Future

Better Office System is inspired by the future. We believe that print will never truly disappear but it definitely will shift. It’s natural to adapt with the environment. We can’t wait to see where print will go next.

With our innovative solutions, your office can create an efficient and cost-effective management solution without sacrificing security or information. The team at BOSBiz is trained in technological and practical fields. If you have any questions about your Document Management or IT Solutions, or are simply looking for an easier way to cut costs, contact us today!

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Mobility for the Holidays

admin : September 22, 2016 11:53 am : Atlanta, Better Office Systems, Blog, Mobile

Going, Going, Gone!

Smartphones in the office is a must this season. Between busy days, looming deadlines, and an influx of customers, you’re going to need a little extra help in the office.

Good thing, the answer is right in your pocket!

With Print-On-the-Go, mobility in the office is made even easier. Imagine a cloud system that makes it easy for users to sync with tablets, smartphones, and laptops to create a new opportunities for easy printing for you and your company.

You’re not the only one that’s wishing for such a device. A recent Quocirca survey reported that 75% of respondents said printing still plays an important role in supporting business activities, and 55% said their employees would like to be able to print from their mobile devices as if they were using their desktop computers.

Smartphones are the little elves we need during the holidays. Print-on-the-Go and cloud-based services are giving businesses the opportunity to print remotely.

Feeling a little left out? Don’t worry! Many companies aren’t printing with their mobiles; not because they don’t want to, but because they simply do not have the technology needed to do so.

Stay ahead of the curve and implement a smart, mobile means of printing in the office today.

  • Printing on demand from mobile devices promotes user mobility and enables people to connect securely to the workplace from almost anywhere.
  • Mobile printing increases productivity, the ease of printing empowers employees to perform at their highest level.
  • The  freedom of mobility allows employees to be prepared for every presentation, every time even when they’re not in the office.

Mobility in the office truly is the gift that keeps on giving.

Need Help Getting Ready for the Holidays?

Our team is waiting by our own mobile to answer your questions. Contact us today to discover cost-efficient, smart mobile solutions for a completely connected business environment!

While you’re at it, “Like” Better Office Systems on Facebook! Follow our page and be the first to get mobile, time-saving tips!

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4 Ways Your Office Can Benefit from New Office Equipment

admin : August 8, 2016 5:02 pm : Atlanta, Better Office Systems, Blog

4 Ways Your Office Can Benefit from New Office Equipment

BOSBiz August BlogOut with the old and in with the new!

The cliche rings more true to technology than anything else!

As the years pass, technology continuously shifts and evolves to better the world around us. Our phones are getting smarter, our laptops are getting thinner, and our software is becoming faster and more secure.

When we hear the word “technology” we naturally think of those three things; phones, computers, and software. Think outside the box for your business and consider your office equipment.

Enormous strides are being made in the office realm. Machines are getting faster and manufactured with your employees productivity and future in mind.

Is it time for an upgrade in your office? Hesitant to make the change? These 4 benefits of new equipment may sway you in the right direction.

Productive Powerhouse

If your machine is of a higher quality than it will match output, page to page. It’s a simple equation. New, upgraded equipment will put the power right in your team’s hands. Choosing a device with high-output capabilities will boost productivity quicker than you can press “Print!”

‘Mo Money, Less Problems

Today, office equipment is being built with the future in mind. Energy efficient devices are the new must-have for businesses. Beyond the environment, energy efficient office equipment is cost-efficient. Power saving modes are tailored specifically to save energy and lower your business’ expenses.

Trust us, your energy bill will thank you!

High Quality, Print Solidly

Technology shifts and business shifts with it. Customers and clients are expecting more professional, quality items. Ensure that your prints, brochures, and paper rises up to the high standard you hold. Invest in new office equipment and push past your competition. It’s all about quality, as well as quantity.

Easy Peasy!

While the technology may get an upgraded, processes are being slimmed down! New office equipment is easier to use, more applicable, and mobile friendly. Choose a device that works with your employees instead of against them. No more wasting time waiting for a document to print! Take back control of your office and its equipment.

Upgrade in Atlanta

Better Office Systems is offering Atlanta and Alpharetta businesses the chance to improve productivity with advanced Document Management opportunities.

With our innovative solutions, your office can create an efficient and cost-effective management solution without sacrificing security or information. The team at BOSBiz is trained in technological and practical fields. If you have any questions about your Document Management or IT Solutions, or are simply looking for an easier way to cut costs, contact us today!

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5 Reasons Your Office NEEDS Mobility

admin : July 11, 2016 11:01 am : Atlanta, Better Office Systems, Blog, Mobile

Bring Your Own Device (BYOD)–not to be confused with BYOB!–is the next step in complete connectivity and mobility!

It’s the life we’re living–our mobile phones are within each 24/7, in the office as well as outside of it. Now, you can leverage the ease and accessibility of your mobile device by implementing efficient BYOD practices into your everyday work life.

As with anything, BYOD has its own pros and cons associated with it. The biggest issue is the lack of uniformity among your employees. This can be solved by investing in unique, convenient devices for the office.

Having a smart, mobile device that is tailored to your business has incalculable benefits. Imagine being able to communicate with your office, customers, and third party vendors at the click of a button. Print from anywhere, get the documents you need when you need them, and enjoy complete connectivity and essential communication.

Better Office Systems is committed to your businesses success. That includes your policies and plans for a concise and productive work environment. Implementing an efficient BYOD plan maximizes your offices productivity and gives your employees a newfound sense of freedom and purpose.

Take control of your office with these 5 reasons to commit to BYOD!

#1. Specification

Specify your BYOD plan clearly. Employees that know the intricate ins and outs of the BYOD platform and plan will be more successful in their endeavors and minimize troubleshooting. Don’t hesitate to make a booklet of best practices so that your employees can thrive. Let them know what devices are permitted, what programs should be installed, and their endless technical options and support.

#2. Security

Stay secure even while you scroll. Implement an inclusive security plan for your mobiles devices. In the event of an accident or emergency, it’s vital to have a plan to avoid service, data, and any information losses.

Feel secure and thrive with a comprehensive security plan that tackles every possible issue.

#3. Service

Before your employees get started on their new mobile endeavor, ensure that they know their service plan, boundaries, and restrictions.

A business mobile device is not a personal device.

Answer questions and limit confusion about grey areas such as the level of support they will receive, applications allowed and installed, support for said applications, Help Desk and ticketing problems, loner devices, etc.

#4. Servers

Know what applications and security measures should be implemented to protect data and information on your employee’s devices. Discuss pros and cons of various ideas and the implications of personal information on the device and how to back up their information.

Mobility in the workplace is as efficient as we make it.

#5. Strategy

An efficient BYOD plan doesn’t stop when you hand your employees the device–that’s where it begins!

Plan for the future and possible hiccups to eliminate any time and data loss. Time changes, employees may come and go. In the event of a resignations, be prepared with an exit strategy regarding the device so information can be saved while applications and programs are erased. Help your employees throughout the exit process with a clear and concise strategy.

Mobility in Alpharetta

Our team is waiting by our own mobile to answer your questions. Contact us today to discover cost-efficient, smart mobile solutions for a completely connected business environment!

While you’re at it, “Like” Better Office Systems on Facebook! Follow our page and be the first to get mobile, time-saving tips!

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