IT Support When You Need It from
Better Office Systems BOS IT Service Desk

Keyboard - Enter key replace with a RED HELP KeyYou’re on a deadline and a client is getting antsy or you’re putting the finishing touches on a sales presentation when suddenly, a vital piece of technology goes haywire. What do you do? Call the software maker, the manufacturer, hope Google has an answer?

Assistance Is Just a Phone Call Away

Located in the U.S. and staffed by knowledgeable and well-trained customer-care specialists, BOS IT Service Desk is ready and available to quickly address your needs. Whether you’re trouble shooting a device, a software issue, or a problem within your network, BOS IT will stick with you until a solution is found. From the moment your call is answered, you will have the comfort of knowing you’ve got the right person on the line. At BOS IT, you are our top priority.

Go ahead and put your frustrations on hold and bring your technical problems to us!

We’ve Got IT Covered

Our Service Desk support includes:

  • PC and network troubleshooting
  • Handheld device configuration and troubleshooting
  • Popular applications for business
  • Administrative tasks
  • Software installations
  • Virus/spyware removal
  • File/folder restores

Protect Your Technology Investment With Better Office Systems

When you call the BOS IT Service Desk, we don’t just ask how we can help-we get right down to business!

Enjoy service like:

Live Support 24/7 – Work late? Work early? Work weekends? It doesn’t matter with BOS IT, we are up with you! We are available every hour of the day so that you have someone to turn to anytime you run into a problem. Having issues with your technical equipment? Give us a call and a member of our team will assist you promptly.

More experience for Swifter Issue Resolution – Our Service Desk is staffed by seasoned BOS IT technicians with a minimum of two years of experience resolving application, desktop, and network-level issues. When you call, you can count on reliable top-tier support.

Microsoft Office Expertise – All Service Desk technicians are certified Microsoft Office professionals and fully qualified to deliver expert support for Word, Excel, PowerPoint, and Outlook.

Customer Recognition – Each time one of your users calls the Service Desk, our technician automatically sees your unique customer profile so we can efficiently work to correct your problems.

Remedies for Little Things that Wreck Productivity

Not every issue is a major catastrophe, that is, until it keeps you from doing your job. We are more than happy to help you with administrative IT functions like:

  • Resetting passwords
  • Unlocking accounts
  • Creating user accounts and groups
  • Setting file and folder permissions

No problem is too small to worry about when it’s yours!

Your Full-Service IT Provider

Our managed IT services cover a full spectrum of technology solutions, including remote monitoring and management of your networks, 24/7 service desk support for users, and business continuity solutions to ensure your company is prepared for any possible disruption.

 We Know Apps

Our Service Desk supports popular applications for:

  • Desktop Publishing
  • Graphics
  • Office Productivity Suites
  • Browsers
  • E-Mail
  • Anti-Virus
  • Word Processing
  • Database
  • Domains
  • PC and Network
  • Desktop Operating Systems
  • Wireless Devices

Everyone wants fast, expert answers and solutions when unexpected problems occur. BOS IT is ready, able, and eager to give you the technical assistance you expect, at the speed you need.

Better Office Systems IT Services